Today’s business landscape is demanding — and digital. That means it’s more important than ever to have your staffing agency software up to date, functional, secure and searchable. If you don’t have the right tools in place, you could be missing out on opportunities for growth. Your staffing management software should make it easier for your employees to book appointments with clients and let them track the progress of their case file from beginning to end. Here are 5 ways to improve your staffing agency software that will help streamline operations and get your team working together as a cohesive unit.
Build a new system from scratch
If you’re operating on an aging system, you’re wasting time and money. If you’re not sure what your current software is capable of, you might be better off building a new system from scratch. You might be tempted to save money by sticking with an existing system, but that might not be the best choice. Depending on your company’s needs, you might be able to get more functionality at a lower cost with a new software system.
Update your agency software
If your staffing agency software is five years old, you’re running the risk of becoming outdated. Most businesses are growing and evolving, and your software might need to change with them. Basically, you need to update your software or risk falling behind your competition. If you’re not sure whether or not your current software is up to date, you can easily check for updates. You can also use software to track important stats like average wait times and booking rates. If you do decide to update your software, make sure you do it right. You want to make sure that your software stays secure and that there are no unwanted interruptions in operations. You also want to make sure you have a plan in place so that you don’t overload your team with too many changes all at once.
Incorporate an online appointment scheduling tool
More and more companies are booking appointments online these days, so it makes sense to make sure that your staffing agency software is ready for that transition. A good online appointment scheduling tool will let your employees book appointments online, set appointments for clients and create basic notes for future reference. A scheduling tool is especially useful for doctors, accountants and other people who have regular appointments.
Add chat and video communication support
You might be surprised to learn that many companies still rely solely on email as their primary communication channel. That’s not only limiting your team’s efficiency, but it’s also putting the organization at risk. Fortunately, you can easily add communication support to your staffing agency software. You could choose to incorporate a tool like Intercom, which lets your team communicate with clients through live video conferencing and text chat. You could also choose to use more traditional communication tools like email and phone.
Create an employee directory
It can be frustrating to track down all your employees. You might have a difficult time remembering their names or what they actually do on the team. If that’s the case, it might be worth creating a company directory. This could include a company directory page on your staffing agency software, allowing employees to browse each other’s profiles. A company directory is especially useful for companies operating in multiple locations. If you’re operating across multiple cities or states, you can use the directory to keep everyone connected and up to date with one another’s whereabouts.
The days of managing your staffing agency software via Excel spreadsheets are long gone. Today, it’s possible to manage your agency with a single web-based dashboard like Recruiterflow. That means you can get real-time insights into your business and track important metrics like activity and engagement. You can also easily access your payroll and invoicing software. With all this in mind, it’s clear that you have many ways to improve your staffing agency software. In order to get the most out of your software, you’ll want to make sure that it’s up to date and has all the features your team needs.